Please note our standard terms and conditions relating to all accommodation bookings at Fountain Hill Guest House in Bryanston

Standard Terms & Conditions

IMPORTANT TO NOTE

  • In the case of force majeure and other hindrances for which the guesthouse is not responsible, in particular those outside the guesthouse’s sphere of influence, the guesthouse reserves the right to withdraw from the contract without the guest being entitled to any claim for compensation.

  • Unless otherwise stipulated, the following cancellation conditions apply for guests:

  • Up to 30 days prior to check in – free of charge and the deposit will be refunded in full.

  • Up to 15 days prior to check in – 50% of the full invoice amount will be charged as cancellation

  • Up to 7 days prior to check in – 75% of the full invoice amount will be charged as cancellation.

  • Less than 3 days prior to arrival – 100% of the full invoice amount will be charged as cancellation.

  • Upon cancellation, a 7% administration fee will be subtracted from the total refundable amount. The administration fee will be charged on top of the cancellation policy.

  • No shows will be charged at 100% of the full accommodation fee.

  • Early departures (i.e. checking out before the agreed departure date) will be charged at 100% of the full invoice amount and no refunds will be given.